About the Business:
Doha Marketing Services Company W.L.L. (DOMASCO), an overseas joint venture of the reputable UAE-based Al Futtaim Group, has been operating business in Qatar for 15 years and has sole distribution rights for Honda, Volvo cars and trucks, reputed brands of watches and electronics such as Raymond Weil, Casio and Sanyo as well as Yanmar marine engines in the country.
About the Job:
We are currently searching for an experienced SERVICE RECEPTIONIST who will handle service enquiry in an effective and efficient manner.
Duties and responsibilities includes the following:
* Maintain Appointment board as per appointment procedure ( pre- booking ) using software.
* Should have good telephone handling skills - answer all incoming calls and handle callers & re-divert calls as appropriate and take adequate message when required when other staff is not able to answer call
* Meet and greet with customers when they visit the workshop
* Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe.
* Help service advisors for opening service order and making sales order during the peak hours.
* Should explain objective of periodic and general maintenance service to customer ( after in house training )
* Daily reports submission to line manager.
* Reception maintenance (housekeeping activities).
* Entertain customers and manage customers lounge professionally.
Job Details
| Date Posted: | 2013-06-14 |
| Job Location: | Qatar |
| Job Role: | Administration |
| Company Industry: | Automotive |
Preferred Candidate
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