Bayt.com Jobs: Client Service, Executive (ref: MOff-002136) - The Nielsen Company

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Client Service, Executive (ref: MOff-002136) - The Nielsen Company
Feb 24th 2013, 12:18

Tobe responsible for the development of client business and for handling projectsfrom preparation of proposals to client through to final tabulations team and/or reports/ presentations in consultation with senior members

Accountabilities:

To support and sell CR services, enhance client relationships and satisfaction and achieve revenue targets

Prepare methodologies, questionnaires, write and discuss proposals in compliance with client needs

Prepare budgets for each project in conjunction with the field manager and instruct the finance department regarding invoicing

Assist in the smooth collection of debt from clients and communicate any contract/ job changes to the Finance department on a timely basis for invoicing purposes

Prepare fieldwork instructions and sample structures for each project in conjunction with field manager

Manage the day to day client relationships and ensure that all projects are completed on time to the required standard, and high client satisfaction is maintained

Prepare coding and punching instructions and tabulation specifications for data analysts (DP)

Check and approve final tables, prepare written report as required

Send weekly project updates to coordination center

Scope:
Management of revenue
Management of projects
Number of clients

Job Details

Date Posted: 2013-02-24
Job Location: Riyadh, Saudi Arabia
Job Role: Support Services
Company Industry: Marketing; Consulting Services

Preferred Candidate

Career Level: Mid Career

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