The job holder is responsible for analyzing customer needs and selling parts to the internal customer
(workshop) and the external customer in the field and/or over the counter to achieve set sales and
customer service targets. The role also involves carrying out sales related activities such as making
requisitions, order delivery, payment collection and generating new business.
Actively identifies potential customers to sell parts and achieve set targets. This includes making cold
calls and responding to market feedback (Sales leads) to establish contact, provide preliminary
information and subsequently generate new business
Schedules visits and meets customers at the showroom to discuss and understand customer needs. This
includes providing product information and technical advice (such as warranty policies) to customers,
handling objections, ensuring the correct part is ordered, communicating delays due to unavailable
stock
Follows sales process as per set guidelines and negotiates prices to close a profitable deal. Once this is
done, inputs parts' requisition in the system to ensure ease of reference and facilitate order processing
Prepares parts estimates and quotations to present a formal offer to external customer
Coordinates the supply of parts requested by the Workshop to ensure they are available on time. In
case of unavailable stock, promptly communicates with the ordering section for ordering requested
parts to establish lead time and delivery
Assists in stock control to reduce slow moving stock and obsolete stock. This includes recording and
controlling back orders and incorrect parts received to follow-up, take corrective action and ensure
appropriate receipt of goods
Issues invoices and secures amount due from the customer to ensure timely payment collection. This
includes generating monthly customer statement of accounts and following-up/communicating
regularly with the customer on the status of accounts and payments due
Carry out market intelligence to provide regular updates on competition in terms of product, prices and
promotional activities
Assists in the display of parts to ensure visual effectiveness in the retail outlet
Generates reports related to customer visits, sales achieved/lost and stock supply to facilitate
management review
Job Details
| Date Posted: | 2013-03-18 |
| Job Location: | Abu Dhabi, United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Automotive |
| Monthly Salary: | US $2,000 |
Preferred Candidate
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