Bayt.com Jobs: Billing & Collection Representative - Qatar District Cooling Company

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Billing & Collection Representative - Qatar District Cooling Company Jun 9th 2013, 04:53 Job Objective Generate the customer bills in a timely manner and respond to all queries related to billing. Ensure tracking of payments and dues. Keep track of customer account information Responsibilities Billing Activities • Produce the monthly and quarterly bills for the customers within set timelines. • Formulate the calculations for the charges sheet to the developer for the issuing of bills and may participate in follow up to receive final bills from the developer in order to meet company's deadlines for sending out bills. • Collect the information from the Customer Services team (related to billing), such as the master billing sheet and generate calculated sheets, used for billing. Send bills to customers and developers according to contracts. • Deal with client disputes related to billing and settlement of accounts in a timely and professional manner. • Finalize monthly billing statements for existing clients and make adjustments as needed (based on customer queries or wrong information). • Close accounts when requested as per customer agreements. Send out final bills within said time frames. • Provide and maintain daily status reports related to billing. Collection Activities • Conduct the monthly and quarterly collections for customers. Ensure customer dues are collected within agreed time frames. • Collect dues within the said timelines and send out the reminder letters and follow up calls/emails according to customer expectations and guidelines. • Collect all relevant documentation from the Customer Services team and provide bank slips to customers. • Deal directly with customers to ensure timely payment of dues or statement issues that may arise. • Ensure all statements of accounts are issued correctly and sent to the client in accordance to set timelines. • Prepare daily collection logs, daily productivity, aging and monthly collection reports. • Close accounts and settlement thereof when requested. Send out final bills and follow up where needed. Job Details Date Posted: 2013-06-09 Job Location: Doha, Qatar Job Role: Accounting/Banking/Finance Company Industry: Utilities Joining Date: 2013-07-01 Preferred Candidate Career Level: Entry Level Degree: Certification / diploma Apply Now - Jobs in Qatar - Search All Jobs

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