Title: Fiserv Implementation Consultant
Position Overview:
Responsible for the delivery of high quality technical and business support and consultancy to ensure the successful implementation, upgrade and continuing support of company products.
As the person representing the business in front of customers it will be your own individual responsibility to ensure the projects you work on are a success and that you can meet the needs of our customers at any level within their organisation.
Responsibilities:
// Liaise with our customers to analyse, determine and resolve their support issues.Prepare and configure the environment for installation.
// Carry out the installation of applications
// Analyse, resolve/escalate problems encountered during the implementation of systems.
// Unit test the installed system to ensure basic system integrity
// Analyse and Resolve/escalate issues during UAT & Operations testing.
// Create and carry out go live procedures
// Deliver comprehensive training to all users, support staff and management on the systems use and its capabilities.
// Advise the client on housekeeping tasks that allow the client to maintain and improve system performance.
// Produce reports and documents as required by Project Manager.
// Document problem resolution that will be available for future reference by other Consultants, e.g. useful notes.
// Contributed towards developing consultancy tools and processes that could ease future implementation.
// Assist management to eliminate risks and increase the likelihood of project success through the provision of information, advice, guidance and updates throughout the project lifecycle
// Often you will be working alone on assignments where a great degree of Innovative, creative, flexible thinking is essential. Of equal importance is the ability to think & act quickly with an analytical approach to diagnosing and solving problems
Job Details
| Date Posted: | 2013-03-31 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Technology/IT |
| Company Industry: | Information Technology; Banking; Financial Services |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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