We are a multinational chain of ITALIAN restaurants with bars & cafes all around the world. We have 9 outlets in the United Arab Emirates and are looking for a restaurant supervisor who will is experienced in supervising an ITALIAN restaurant efficiently. The supervisor will be in-charge of their outlet ONLY.
Some functions include:
1. Ensure that department goals are communicated, understood, and met by hourly associates
2. Coordinate tasks and work with other departments to ensure that the department runs efficiently
3. Work with management to ensure that newly hired hourly associates receive orientation training
4. Counsel hourly associates on work related concerns and issues to ensure satisfaction and productivity enlisting the support of management as needed.
5. Listen to hourly associates' suggestions for improving how work is done and guests are served. Gain management support as needed to act upon suggestions.
6. Work with management to ensure that hourly associates have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
7. Ensure that hourly associates are trained on technical and service aspects of the job (e.g., food preparation, customer service).
8. Work with management to ensure that hourly associates clearly understand their job roles, responsibilities, and performance expectations
9. Address guest concerns, requests, or issues either individually or by enlisting the help of others (i.e., management and hourly associates)
10. Give constructive feedback to hourly associates to help them do their jobs better
11. Act as a "bridge" between management and hourly associates to facilitate department operation (e.g., keep managers appraised of hourly associate activities, issues, challenges, etc.)
12. Collaborate with management to develop and carry-out ideas and procedures to continuously improve department performance around GSS scores.
13. Conduct day-to-day shift or oversee department operation (e.g., conduct shift briefings, ensure shift coverage)
14. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
15. Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Job Details
| Date Posted: | 2013-03-31 |
| Job Location: | Abu Dhabi, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Catering/Food Services/Restaurants |
Preferred Candidate
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