About Your Job:
You will be responsible to ensure the highest standards of personalized in-flight service is offered to our customers through the professional design and delivery of Cabin Crew training courses, which encourage and stimulate the learning process in order to develop individual Cabin Crew job competency and inter-personal skills.
Additionally, you need to identify course aims and objectives and deliver training programs that enable all trainees to achieve the competencies required of their individual position. Train 'people skills' that enable cabin crew to improve their ability to work cooperatively with others, communicate clearly and be part of a high performing team.
Will be required to conduct Training Needs Analysis (TNA) with existing cabin crew and develop training plans where required that fills any gaps between designated standards and existing performance. .
About You:
To be successful in this role you must be minimum 'A' Level or equivalent preferably with a diploma in Hotel Management or in the hospitality industry. Must have atleast minimum 5 years experience as Cabin Crew with 1 year in a supervisory role (i.e. Cabin Services Director). Previous international airline experience or a teaching background would be an advantage.
It will be preferred if you have experience in teaching and training in a multi-cultural environment. You should posses a good understanding of customer service issues with excellent communication skills, both oral and written.
Job Details
| Date Posted: | 2013-06-15 |
| Job Location: | Qatar |
| Job Role: | Customer Service |
| Company Industry: | Airlines/Aviation |
Preferred Candidate
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