The Support team leader oversees and coordinates the activities for support technicians providing telephone support service. Responsible for providing coaching and mentoring to support technicians, meeting client service levels, setting KPI's for technicians and utilizing all operational relationships at management levels to uphold the highest level of service and quality.
Job Details
Date Posted: | 2013-01-26 |
Job Location: | Riyadh, Saudi Arabia |
Job Role: | Technology/IT |
Company Industry: | Information Technology |
Preferred Candidate
Career Level: | Mid Career |
Gender: | Male |
Nationality: | Saudi Arabia |
Degree: | Bachelor's degree / higher diploma |
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