Bayt.com Jobs: Call Center Agent

Bayt.com Jobs Bayt.com is the #1 job site in the Middle East offering a complete range of end-to-end employment solutions and career planning tools.

Call Center Agent Feb 13th 2013, 07:15 Functional Description: Answer phones to respond to orders, general customer inquires, , and customer complaints. Project a professional company image through all communication tools interaction. Major Duties and Responsibilities: • Answer phones and respond to customer requests. • Contacting customers as required. • Following the campaign procedure. • Sell product and place customer orders in computer system. • Provide customers with product and service information. • Transfer customer calls to appropriate staff. • Identify, research, and resolve customer issues using the computer system. • Follow-up on customer inquires not immediately resolved. • Recognize, document and alert the supervisor of trends in customer calls. • Recommend process improvements. Other duties as assigned. Reporting to: Call Center Supervisor. Job Details Date Posted: 2013-02-13 Job Location: Jeddah , Saudi Arabia Job Role: Customer Service Company Industry: Automotive Monthly Salary: US $1,000 Preferred Candidate Career Level: Entry Level Gender: Female Degree: High school or equivalent Apply Now - Jobs in Saudi Arabia - Search All Jobs

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