Bayt.com Jobs: Client Service Manager (ref: MOff-002137) - The Nielsen Company

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Client Service Manager (ref: MOff-002137) - The Nielsen Company
Feb 24th 2013, 12:21

* Supervise a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators
* Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
* Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
* Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
* Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
* Identify and recommend enhanced and new services that answer clients' business needs
* Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
* Build and maintain ongoing relationships with the identified key persons within client organization
* Attend client planning meetings and contribute by matching Nielsen products to client needs
* Assist in ensuring adherence to the approved company policies on business conduct / ethics when servicing clients

Job Details

Date Posted: 2013-02-24
Job Location: Riyadh, Saudi Arabia
Job Role: Support Services
Company Industry: Marketing; Consulting Services

Preferred Candidate

Career Level: Management

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