BECAUSE THE ART OF HOSPITALITY NEEDS ARTISTS LIKE YOU
Anyone can learn to make a bed. Carry a bag. Make a drink. But the heart of hospitality is an art. That's why we're not looking for just anyone. We're looking for you. Because you've got authentic style. A warm way with people. Natural curiosity. And a big heart. Us too. That's why we offer amazing benefits, training, opportunities for career growth and promotion. And it's why we're the world's leading lifestyle brand.
Marriott is an equal opportunity employer committed to employing a diverse workforce.
Responsibilities
· Interacts with guests to obtain feedback on product quality and service levels.
· Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
· Ensures all associates have proper supplies, equipment and uniforms.
· Empowers associates to provide excellent customer service within guidelines.
· Handles associate questions and concerns.
· Handles guest problems and complaints, seeking assistance from supervisor as necessary.
· Monitors associates to ensure performance expectations are met.
· Provides feedback to associates based on observation of service behaviors.
· Strives to improve service performance.
· Sets a positive example for guest relations.
· Assists in the review of comment cards and guest satisfaction results with associates.
· Supervises daily shift operations.
· Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
· Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
· Meets and greets guests.
Job Details
| Date Posted: | 2013-03-05 |
| Job Location: | Doha, Qatar |
| Job Role: | Management |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
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