The Position:
Responsible for Technology Implementation and Operational Support of the relevant technology area for Production & Development as mentioned in Annex I, including Configuration, Testing, Implementation, & Support.
To support the IT Production processes governing, Incident Management, Problem management, Service Level management, Capacity management, Availability management, & IT Service Continuity.
Ensure that assigned incidents are resolved within the agreed Service Levels and where applicable, workarounds are provided to minimise business impact.
Ensure that assigned problems are defined and analysis inline with the Problem Management Process.
Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimised.
Act as a technical resource within projects.
Act as a technical resource to assist with Capacity Management, IT Service Continuity and Availability management.
Support the Identification of areas of improvement within relevant technology area and the implementation of appropriate Service Improvement Programmes which are initiated to improve service levels by increasing capacity, availability and IT Service Continuity.
Salary & Benefits:
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. As well as other travel benefits normally associated with an airline.
To Apply:
Please submit your application before 27th March 2013 23:59 GMT + 4 hours
Job Details
| Date Posted: | 2013-03-17 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Technology/IT |
| Company Industry: | Airlines/Aviation |
Preferred Candidate
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