Job Summary
The Export Logistic Coordinator will carry out all functions with regard to the order Management, Following u for the establishment of the Letter of Credit and checking the Letter of Credit against the Quoted Products, Arranging the shipment either from Carestream or 3PL, Organising the supply of product, Shipment Planning, Consolidating Products Completing the customs Documentation and Provide Documentation to the customers we serve, within the stipulated timelines as recognized by management. He/she will be in close contact with all customers assigned to him/her. Performance will be measured based on the Agreed standards related to the working group. He/she will also devise methods and measure to improve the efficiency of our service to customers.
Roles and Responsibilities
• To request customer master after obtaining proper authorization and maintaining customer data up to date.
• Provides quotations from customers, records these requests and provides accurate quotations to the customer after coordination with the various departments from which input is required, within the timeline specified in the customer service standards. For Equipment Ensuring the Good Order Package is provided by the Business Unit.
• Manage customer orders and enters (if any) these into the computer system, accurately within the time specified in the customer service standards.
• Coordinates shipments to various customers after interfacing with the customers and various departments in order to ensure that shipments are made in a timely and cost effective manner.
• Follows up with Supply chain to obtain accurate order status information for customers for timely execution of the Orders.
• Undertakes initiative to keep customers fully informed of the exact status of their shipment.
• Keeps a track of all incoming letters of credit and associated expiry dates, in order to ensure that shipments are made within the letter of credit validity.
• Keeps track of the alignment of customers order values with their respective credit limits, informs customers of any potential overruns and interfaces with business and finance parties.
• Ensures that customer shipment inquiries are responded to in the timeframe as stipulated in the customer service standards.
• Review on weekly basis open orders and orders on delivery to insure timeliness follow up and cost effective shipments.
• Manage Distributor consolidation for effective shipment methods to meet with the inventory goals.
• Reviews the method of operations on an ongoing basis and identifies areas for improvement.
• Coordinates with the BU any product alternative or substitutes that may be required.
• Coordinates with the customer/ Carestream Health personnel any changes to modes of dispatch that will favour service aspects of both Carestream Health and the channel partner.
• Collects and provides date required for the monthly performance indicator as specified in the customer service standards.
• Ensure the SAP system is kept clean with Master data clean up on old orders/Shipment.
• Ensure Products are cleared for Customs by the Distributor and report if any deviation on timely clearance
• Adhere to the Compliance against the US Export Trade Rules.
• Any other tasks assigned to him/her by his/her Manager.
Principal Working Relationship
• Reports to the Customer Services / Business Unit / Logistics Manager.
• Works closely with all Marketing, Planning, Shipping, Documentation & Warehouse.
• Works with full initiative to establish an excellent rapport with in the group his/her counterparts at the Channel Partners location.
• Insure compliances with the US export regulations requirements.
Job Details
| Date Posted: | 2013-06-20 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Logistics |
| Company Industry: | Healthcare, other |
| Joining Date: | 2013-06-30 |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree / higher diploma |
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