A Leading Telecom Operator is looking for professionals with the following experience.
Main Objective :
Performs front line activities related to installation, commissioning, repair, operation and maintenance of GSM/Data Value Added Services Platforms and associated equipments.
Provide support (maintenance and operation) for Value added services platforms, such as VoiceMail, VoiceSMS, RBT, Roaming Platforms (Out-messaging, Steering, SCAP, SCA and One-Network local recharging), Messaging Services (SMSC, MMSC, Messaging Routers and MCN), OTA Systems (SIM and Device management), Filtering systems, WAP Gateway, IP switches and firewalls, Parental control systems and Caching platforms.
Also study and comment on new value added services (new technologies) and modifications.
In addition to providing the day to day support to internal and external customers utilizing VAS services and systems.
Main Responsibilities and Duties:
- Maintaining VAS systems/services availabilities and monitor their utilizations.
- Provide support to commercial teams by implementing new request and any new ideas
- Support end-users (customers) through solving reported customer cases (CIPs).
- Implement projects, tasks and plans to achieve targets and marketing requirements.
- Facilitate implementation of projects from other divisions and departments.
- Prepare and analyze statistics and reports covering different VAS platforms.
- Work on upgrades and patches implementation for VAS platforms
- Perform maintenance, support & Back-up
- Implement new messaging services on SMSC, MMSC, Messaging gateway and messaging routers.
- Configure, schedule and monitor SMS/MMS broadcasting campaigns.
- Implement, configure and test new numbering plans, ranges and operators on related VAS systems.
- Administrates and implement changes on WAP GW.
- Implement and modify configuraitons on IP switches/reouters/firewalls rules on GPRS/HSPA IP backbone elements and VAS LANs.
- Implement and configure service related aspects of m-commerce and EVD systems
- Implement scripts to extract information and/or automate tasks.
- Implement configuration changes on VAS *NIX based systems.
- Run traces and analysis on different platforms and troubleshoot different types of reported incidents and issues.
- Perform and perform acceptance testing procedures for new VAS solutions, systems and services.
- Responsible for observing and enhancing VAS systems performance.
- Be ready to handle additional responsibilities as and when needed by the department/division/business.
- Responsible for the security, confidentiality & integrity, of all information assets within his/her responsibilities in accordance with the company's Information Security Policies.
Job Details
| Date Posted: | 2013-09-30 |
| Job Location: | Amman, Jordan |
| Job Role: | Support Services |
| Company Industry: | Telecommunications; Support Services |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree / higher diploma |
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