Bayt.com Jobs: Reception Manager | Al Futtaim Auto Center | Abu Dhabi - Al Futtaim Group

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Reception Manager | Al Futtaim Auto Center | Abu Dhabi - Al Futtaim Group Oct 18th 2013, 05:00 About Business: Al-Futtaim is regarded as a pioneer in the Gulf region's Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing. A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world's most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge. Al Futtaim's Automotive Division have formed a new division under its umbrella, ALAC, this will incorporate the tyres and batteries division, workshop equipment division and body shop division. This new service division will be one of a kind in the UAE offering end to end solutions for commercial and retail customers alike. About the job: Reporting to the Bodyshop Manager,  the Reception Manager will be responsible for the following: Customer satisfaction Ensure customer satisfaction for enhanced business levels and Customer Retention. Communication Establish clear communication with customer and staff to enhance job completion, quality and develop customer confidence. Quality Ensure top quality work job by matching principals' repair standards. Enhancing Customer Satisfaction and diminish return jobs. Productivity Ensure high level of productivity to increase profits and quick turnover of job. Vehicle Receiving and Delivery Ensure vehicle is received efficiently and in a professional manner to assure customer that his vehicle is in safe hands.  Ensure proper delivery of the vehicle to the customer. Employee Engagement To ensure the branch impact planning meetings are held monthly and action taken resulting in a .5% growth in 2013.   Job Details Date Posted: 2013-10-18 Job Location: United Arab Emirates Job Role: Other Company Industry: Automotive Preferred Candidate Career Level: Mid Career Apply Now - Jobs in UAE - Other Jobs in UAE - Search All Jobs

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