Purpose of the Job (Overall Accountability):
- To manage and direct all the branch operations and assure that all the branch daily activities are run smoothly.
Principal Responsibilities / Accountabilities:
- Manages the branch operations and ensures that daily activities is run efficiently and to full capacity
- Ensures the success of the branch by providing excellent services for its customers
- Determines ways and solutions to increase the customers satisfaction and improve the profitability and productivity of the branch
- Works closely with TSM management and other branches managers to ensure that all services are responsive to the customers' needs
- Deals with the customers complaints and ensures that the branch maintains high service standards
- Ensures that the branch is adheres to the regulations and laws and compliance with the organization policies and procedures
- Ensures that the branch employees acquire the appropriate training and Evaluates their performance to improve efficiency.
- Strives consistently to achieve the financial and operating goals and objectives of his branch.
- Ensures that the day-to-day business affairs of his branch are adequately monitored and managed.
- Maintains a positive and ethical work climate that is conducive to attracting, motivating and retaining a diverse group of high-quality employees of his branch.
- Monitors specific performance standards in such key areas as efficiency, timeliness, organization and effectiveness, coaches and assists the branch employees in improving their performance.
- Follows procedures of reporting on performance, budgets, financial forecasts, and other reports required from time to time to the Operation Manager.
- Provides effective leadership of his staff to facilitate their growth and increased knowledge of the business, including evaluating and managing their performance
Note: The principal accountabilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organisational requirements.
Job Details
| Date Posted: | 2013-01-23 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Management |
| Company Industry: | Retail/Wholesale; Sales |
Preferred Candidate
| Career Level: | Management |
| Gender: | Male |
| Nationality: | Saudi Arabia |
| Degree: | Bachelor's degree / higher diploma |
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