Key Function:
• To provide user support to users of the CMS within the company and coordinate with system vendors on user issues.
Duties & Responsibilities:
• Provide first line support to CMS users across various functional departments
• Carry out testing of new software releases provided by the vendor
• Coordinate user acceptance testing for software before release to the production environment.
• Log, coordinate and track issue resolutions with Vendor
• Maintain specific configuration settings and documentation for several modules
• Assist in training of users in new features following software update release
• Liaison with IT department in troubleshooting of system-wide issues
• All other job-related duties as assigned
Job Details
| Date Posted: | 2013-01-17 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Technology/IT |
| Company Industry: | Entertainment |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Bachelor's degree / higher diploma |
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