Bayt.com Jobs: Head of ATM Replenishment & First Line support - Gulf International Bank

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Head of ATM Replenishment & First Line support - Gulf International Bank Jan 20th 2013, 06:17 •Ensure the implementation of Standard Operating Procedure in Operation •Identify GAPS and Introduce controls to reduce Operational Risk •Monitor the processes and their results for continuous improvement •Participate in Process re-engineering activities •Design ATM replenishment schedule with Security company and cash movement with cash center. •Ensure the 100% availability of all ATM's •Ensure the DR setup is in place for ATM's •Define SLA with vendor for maximum up time •Coordinate with vendor for schedule maintenance and first line support to ensure best customer service for GIB and other banks users. •Arrange with vendor the deployment of new ATM products. •Active member of SPAN committee and ensure compliance with SAMA standards. •Prepare monthly reports for management and improve the Operations rating •Support the Implementation of bank's strategy •Prepare and evaluate staff Key performance Indicators and midyear reviews •Arrange inter department training for staff and initiate career growth opportunities Job Details Date Posted: 2013-01-20 Job Location: Khobar, Saudi Arabia Job Role: Accounting/Banking/Finance Company Industry: Banking Preferred Candidate Career Level: Management Nationality: Saudi Arabia Degree: Bachelor's degree / higher diploma Apply Now - Jobs in Saudi Arabia - Search All Jobs

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