Bayt.com Jobs: IT HelpDesk Agent - International Systems Engineering

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IT HelpDesk Agent - International Systems Engineering Jan 26th 2013, 11:27 • Is the first point of contact within IT and provides first time fix and basic configuration setup to the customer in all elements of I.T. • Logs incidents to other team members within IT for all issues that cannot be resolved on first point of contact. • Perform analysis, diagnosis and resolution of problems for end-users, recommend and implement corrective solutions. • Carry out any Software Installations. • Follow escalation and major incident procedures Job Details Date Posted: 2013-01-26 Job Location: Riyadh, Saudi Arabia Job Role: Technology/IT Company Industry: Information Technology Preferred Candidate Career Level: Mid Career Gender: Male Nationality: Saudi Arabia Degree: Certification / diploma Apply Now - Jobs in Saudi Arabia - Search All Jobs

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