Manage the design, execution, analysis and evaluation of research
• Jointly drive the CEM model working closely with Segment and Service Quality managers
• Review of research questionnaires and methodology
• Produce written, tabular and visual materials for research reports and presentations.
• Create action plans based on research findings and coordinate with the relevant business areas
• Design and maintenance of online surveys
• Liaise and manage external research agencies.
• Create and manage database for market and competitor information
• Provide ready access to all research reports and findings
• Performance of any other duties associated with the research project, of an occasional nature, which may be assigned
• Handle and protect confidential and sensitive data with integrity.
Regulatory & Compliance
Ensure department is compliant with all regulatory and operational risk control requirements (including data protection)
Innovation
Contribute actively to a culture of innovation leading to a market leadershp position in the 'technophile' segment.
Job Details
| Date Posted: | 2013-02-06 |
| Job Location: | Khobar, Saudi Arabia |
| Job Role: | Research |
| Company Industry: | Banking |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Saudi Arabia |
| Degree: | Bachelor's degree / higher diploma |
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