Job Summary:
- Perform repair and preventative maintenance of marketing equipment (e.g. vending, cooler, fountain) to meet and exceed customer's expectations
Principal Accountabilities:
Serving the Customer
- Repair and service all makes and models of marketing equipment to minimize customer downtime
- Educate customer on basic equipment repair and upkeep procedures to eliminate avoidable calls
- Collect accurate and complete customer information
- Prioritize and schedule repair and PM calls on a daily basis to meet customer service windows
Plan, Development and Execution
- Repair and service marketing equipment in a cost effective and timely fashion
- Follow standard procedures for diagnosis and repair for every repair and PM call
- Maintain and replenish truck inventories (keys, parts, tools, money, assets, etc …)
Solving Problems
- Actively participate in team problem solving to improve customer service and productivity
- Participate in local Organizational Health improvement teams
Handling Housekeeping and Safety
- Perform all activities in a safe manner
- Operate service vehicles per local fleet safety standards
- Maintain service vehicles in a clean and organized manner
- Ensure that activities performed meet government regulatory standards
- Wear back belts when lifting/moving heavy objects
Job Details
| Date Posted: | 2013-02-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Engineering |
| Company Industry: | FMCG |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Degree: | Certification / diploma |
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