• Lifting requirement: Move/lift equipment (e.g., lift kit) weighing up to 25 lbs. to a height of up to 5 feet o Move/lift equipment (e.g., batteries to be placed onto the lift kit) weighing up to 65 lbs. to a height of up to 2 feet
• To learn, understand and begin routinely performing the following customer engineering responsibilities: Participate in the installation and servicing of company hardware and software under the guidance of assigned mentor
• Learn the basics of an install cycle, Performance of pro-active maintenance according to established procedures, Adhere to proper escalation procedures, Learn and adhere to the keys to success: understand their importance.
• Performance of part replacements as directed lab. This includes the timely and accurate submission of all associated documentation as well as part return within 24 hours of the event. Submit accurate Clarify cases at the completion of an event.
• Close all Clarify cases at the completion of an event; Assurance of complete customer satisfaction at the assigned accounts by adherence to the following: Prompt onsite arrival time, Technical expertise, Knowledge of customer environment, Professionalism, Periodic visits as needed
• Maintain account notebooks. Responsible for the maintenance of assigned inventory and test equipment.
• Attend Basic Symmetrix and Open System Classes at corporate training center. Attend courses as required to enhance existing skills and gain new technical capabilities.
• Perform other duties as required and directed by Senior Customer Engineers and Management.
Job Details
| Date Posted: | 2013-05-16 |
| Job Location: | Istanbul, Turkey |
| Job Role: | Support Services |
| Company Industry: | Computer/Hardware |
| Monthly Salary: | US $3,000 |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Turkey |
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