•To achieve the company's expectations by insuring all operational requirements for the shopping mall is being met. Continuously improving the malls operational functions and developing on an on-going basis.
•Building good relationships with tenants and communicating with them on a daily basis and improving the Shopping Mall Standard in all areas.
•80% of the duty time is to be on the floor making sure his /her presence is being felt by tenants store management, subcontractors and customers.
•20% of the duty time to spend on doing the checklist, preparing reports, communicating and executing strategic plans.
•Making sure all tenants are meeting the requirement of cleaning, customer, security, hygiene and safety requirements.
•Finding solution to operational problems and escalating it to the Line Manager when required and then on to relevant staff and departments,
•Reports to line manager a daily update on what issues on actions that have been taken to rectify and what actions need to be taken to prevent from re-occurring.
•To work with the store operations as one team to achieve the ultimate shopping experience for customers.
•Regular maintenance checks and reports any issued immediately and to follow up with maintenance dept. to make sure it has been rectified and the necessary preventive action has been taken.
•To make sure the cleaning team is aware of what is expected from them and follow-up on an hourly basis and have weekly meeting with the cleaning company/ loss and prevention dept. to communicate the week past and the week ahead.
•To make sure tenants are respecting the rules and regulations for receiving their good and don not leave their stock or equipment laying around other their designated areas.
•To communicate with the marketing department for tenants request or any additional review opportunities that may come up.
•To do a risk assessment for the building on a weekly basis and to take the necessary action needed and escalate if needed.
•To sure all signage is up to date and working day and night.
Job Details
| Date Posted: | 2013-06-04 |
| Job Location: | Doha, Qatar |
| Job Role: | Management |
| Company Industry: | FMCG |
Preferred Candidate
| Career Level: | Management |
| Degree: | Bachelor's degree / higher diploma |
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