Job Description
Position Summary:
•Banking Assistant should be responsible for timely processing of Visa/Master Card Disputes, Cards dispute Settlement, and Reconciliation of issuer Visa/Master and ATM acquirer/Issuer Chargeback Accounts within Card Operations.
Core Responsibilities:
•Responsible for Timely processing of Visa/Master Card disputes, Cards Settlement, Reconciliation of Visa/aster Card/ATM Chargeback Accounts within Card Operations, ensue adhering with MasterCard dispute time frame and internal TAT as per SLA.
•Accuracy of processing Retrieval requests/ Chargebacks/ rep-resentments/ Pre-compliance/ Compliance/ Pre arbitration/ Fraud reporting and quarter statistic reporting to MasterCard and CBO.
•Ensure various Central Bank/Visa/Master Card regulated deadlines are adhered to while handling cardholder's disputes.
•Reporting fraud cases timely to SAFA in monthly basis.
•reporting Quarter MasterCard report to master card via MC connect.
•Constant update, review and act on chargeback process cycles.
•Constant update MIS and Chargeback registers.
•Deliver quality service to both internal and external customers in accordance with agreed service standards.
•Ensure that no financial losses are incurred due to Operational lapses through adherence to Visa Intl/Master Intl/Central Bank guidelines, adherence tom Bank's Operational procedures including reconciliation of Charge accounts.
Job Details
| Date Posted: | 2013-08-14 |
| Job Location: | Nizwa, Oman |
| Job Role: | Accounting/Banking/Finance |
| Company Industry: | Banking |
Preferred Candidate
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