Bayt.com Jobs: Senior Account Manager - Systems Networks Co. Ltd.

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Senior Account Manager - Systems Networks Co. Ltd. Aug 28th 2013, 04:18 Responsibilities - Develop profitable and sustainable sales growth at assigned Key Accounts. - Manage large complex accounts, internally and externally. - Develop key account plans for assigned accounts; implement account strategy. - Maintain thorough understanding of the customers' end use markets, their important customers, and their main competitors. - Implement and manage the effective delivery of key customer programs including communication strategies, customer training, issue resolution and utilization reporting. - Establish and build strong working relationships with business leaders and your team members to ensure the successful delivery of services to your customers - Investigate, track and resolve customer and client concerns; identify trends and implement solutions. - Manage the Account Managers to establish strong customer relationships and assist the Sales Managers in growing Trading Technologies within our existing and new client base. - Keep strong communication lines open with Sales Managers and Managing Director. - Establish and maintain strong working relationships with key internal stakeholders and work teams. - Ensure optimal client feedback to Product Management, Sales Management or other departments with regard to product requirements and enhancements. - Coordinate the business Key Account strategies and plans with the activities and actions of other business unit at Key Accounts. - Determine customers' unmet needs and translate internally for adequate follow up. - Establish and strengthen customer relationships with decision makers across functions and regions. - Manage the overall customer satisfaction and profitability of many of largest customers, including managed care accounts. - Retain and grow your assigned book of business including meeting or exceeding up sell targets. - Demonstrate a thorough understanding of your customers' business and their human capital and benefits issues and appropriately position value proposition wit Job Details Date Posted: 2013-08-28 Job Location: Riyadh, Saudi Arabia Job Role: Technology/IT Company Industry: Information Technology Preferred Candidate Career Level: Mid Career Apply Now - Jobs in Saudi Arabia - Technology/IT Jobs in Saudi Arabia - Search All Jobs

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