Central Operations:
Central Operations is responsible, throughout all Middle East markets, for country profitability focusing on loss prevention, audit and customer service, at the same time driving consistent operational efficiency and best practice in all stores via the company standard operating procedures. Acting as a central point of store communication for the business, the team also protects the company's reputation, supports new brand openings and resolves any issues or problems on the ground.
The Role:
With your extensive retail experience you will be an integral part of the Central Operations Team that support multi-brand retail operations in the UAE and ensure regional profitability.
You will:
* Focus on KPI compliance and action plans targeted at loss prevention, audit, customer service and customer feedback scores
* Mitigate risk and protect the company and brands' reputation
* Visit stores and identify areas for improvement ensuring retail best practice initiatives are in place
* Monitor trading hours and trading and promotional license compliance
* Visit the warehouse regularly and review supply chain activity to ensure stock flow into stores is managed efficiently
* Support the expansion of all brands within UAE
* Assist with store openings and project manage new mall openings in conjunction with all Alshaya partners
* Help chair weekly operations meetings and drive relevant agenda points
* Build strong relationships with mall management/marketing teams to ensure Alshaya maximises every opportunity
* Work closely with the Dubai Government committees including DSS/DSF
* Maintain a strong emphasis on the support and development of the UAE outer Emirates.
Job Details
| Date Posted: | 2013-10-24 |
| Job Location: | United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
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