Bayt.com Jobs: Operations Manager - Retail (KSA Eastern Province) - M.H.Alshaya

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Operations Manager - Retail (KSA Eastern Province) - M.H.Alshaya
Oct 24th 2013, 05:02

Central Operations:

Central Operations is responsible, throughout all Middle East markets, for country profitability focusing on loss prevention, audit and customer service, at the same time driving consistent operational efficiency and best practice in all stores via the company standard operating procedures. Acting as a central point of store communication for the business, the team also protects the company's reputation, supports new brand openings and resolves any issues or problems on the ground.

The Role:

With your extensive retail experience you will be an integral part of the Central Operations Team that support multi-brand retail operations in Saudi Arabia and ensure regional profitability.

You will:
* Focus on KPI compliance and action plans targeted at loss prevention, audit, customer service and customer feedback scores 
* Mitigate risk and protect the company and brands' reputation
* Visit stores and identify areas for improvement ensuring retail best practice initiatives are in place
* Monitor trading hours and trading and promotional license compliance
* Visit the warehouse regularly and review supply chain activity to ensure stock flow into stores is managed efficiently
* Support the expansion of all brands within UAE
* Assist with store openings and project manage new mall openings in conjunction with all Alshaya partners
* Help chair weekly operations meetings and drive relevant agenda points
* Build strong relationships with mall management/marketing teams to ensure Alshaya maximises every opportunity

Job Details

Date Posted: 2013-10-24
Job Location: Saudi Arabia
Job Role: Management
Company Industry: Retail/Wholesale

Preferred Candidate

Career Level: Management

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