Bayt.com Jobs: Call Center Agent , Customer complaints - synoptic

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Call Center Agent , Customer complaints - synoptic Jan 10th 2013, 19:23 1. Answer phones in a professional manner 2. Respond to customer inquiries 3. Follow-up sales opportunities 4. Find the required information using the resources available 5. Address and resolve customer complaints 6. Provide information about the products and services to customers 7. Identify and escalate the priority issues 8. Archiving all calls within the system and making reports 9. The ability to achieve top performance of most of the work in one timing without confusion 10. Making sure of the arrival of the goods to customers on demand and according to required quality standards. 11. Follow-up the delivery process and make sure they leave the warehouse and access to the client without any problems. 12. Work on receipt of complaints and suggestions from customers to the concerned authorities. Job Details Date Posted: 2013-01-10 Job Location: Riyadh, Saudi Arabia Job Role: Customer Service Company Industry: Sales; Marketing; Customer Service Monthly Salary: US $2,000 Joining Date: 2013-01-12 Preferred Candidate Career Level: Mid Career Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen Apply Now - Jobs in Saudi Arabia - Search All Jobs

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