A luxurious Fashion Brand is looking to employ additional Brand Ambassadors to sell their high end fahion, footwear and Jewellry items in their flag ship store in Dubai and new store due to open in November. You should be Arabic, French or English Native speaker, Males and Females welcomed to apply. The objective as a sales ambassador is to achieve sales whilst maximizing further sales opportunities and maintaining the companies high standardsEnsure customer service, product care, personal presentation and teamwork at all timesEnsure customers are welcomed in a high customer service level manner in order to create a strong relationship with them, to achieve sales and ensure brand loyaltyProvide excellent customer service leading to a direct increase in sales revenue within an image conscious environment where teamwork, trust, respect and care for each other are key-factors B- PRINCIPAL MISSIONSPERSONAL EFFECTIVENESSAPPEARANCEAdhere at all times to the dress code, grooming guidelines and high standards of personal presentation outlined SELLING- Create a luxurious experience for each and every customer, exceptional services from the beginning to end of their visit- Welcome, greet, listen, advise all customers - learn their shopping purposes- Track sales on a timely basis to ensure targets are met- Present items to customers- Advise, guide and help customers by providing information on current fashions and by building customer confidence, offering suggestions and opinions- Customize garment fit (by demonstrating effect of alterations, calling on alteration department for implementation)-Wrap all sold products as per the wrapping guidelines-Ensure that sales and cashing are processed accurately-Ensure a high level after sales service (delivery, quality, ...)-Respond promptly to telephone queriesTRAINING PERSONAL DEVELOPMENT- Strive for continuous improvement through regular meetings with management in order to build client base and further enhance the customer experience- Acquire and apply high standards of productcollection knowledge and selling skills to maximise on all sales opportunities-Participate actively and positively in all training events as well as in management meetingsCUSTOMER EXPERIENCE CUSTOMER RELATIONSHIPS- Provide the highest level of customer service- Create and maintain customer relationships (by welcoming, presenting new collections, escorting customers to the door, keeping in touch, ...)- Ensure that customers are introduced to the customer database and that details are kept up-to-date- Advise customers of events, new collections, preferred customer sales- Ensure customer by sending Thank You notes and initiating follow up phone calls to all customersMERCHANDISING IMAGE PRODUCT- Attend Boutique meetings and events as scheduled- Understand and maintain the Boutique area according to the merchandising standards- Maintain window and in-Boutique displays to reflect the essence of the seasonal collection in line with the image, in conjunction with Display ManagerVisual Merchandiser where applicable- Ensure the right presentation of the products on the shelves- Ensure replacement of sold products- Ensure that all goods are handled and stored with due care- Ensure that each product has the correct tickettag- Check the quality of products at the point of sale- Advise customer of fabric care (washability, durability, colourfastness, ...)BOUTIQUE OPERATIONS- Follow all policies, procedures and rules of work organisation- Ensure good time management and sufficient shop floor cover at all times- Complete any necessary administration in a timely and accurately manner- Check stock levels regularly, participate regularly in inventory management including cycle counts and re-stocking- Review all alterations and holds daily- Respect the security procedures- Report all security and safety concernsTEAM SPIRIT-
Job Details
| Date Posted: | 2013-01-31 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Retail/Wholesale; Sales |
Preferred Candidate
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