Communication
* Speak to guests and co-workers using clear, appropriate and professional language.
* Talk with and listen to other employees to effectively exchange information.
* Provide assistance to coworkers, ensuring they understand their tasks.
* Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
* Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Working with Others
* Support all co-workers and treat them with dignity and respect.
* Partner with and assist others to promote an environment of teamwork and achieve common goals.
* Develop and maintain positive and productive working relationships with other employees and departments.
Quality Assurance/Quality Improvement
* Comply with quality assurance expectations and standards.
Physical Tasks
* Stand, sit, or walk for an extended period of time or for an entire work shift.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Greet/Escort Guests
* Open doors and assist guests/residents/visitors entering and leaving property.
* Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
* Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Parking
* Collect vehicle from guests as well as retrieve the vehicle when requested.
* Issue valet tags to guests.
* Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor.
* Maintain security of vehicles and vehicle keys.
* Communicate parking procedures to guests/visitors.
* Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
Job Details
| Date Posted: | 2013-01-07 |
| Job Location: | Doha, Qatar |
| Job Role: | Support Services |
| Company Industry: | Hospitality/Tourism/Travel |
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