About the Business:
Hertz is the worldwide market leader in car rental and leasing. It has been in operation since 1918. With over 7,000 locations in more than 150 countries Hertz manages over 700,000 vehicles around the world.The Hertz UAE franchise started in 1993 and has grown into an operation that is the top car rental and leasing company in the UAE. Hertz has the largest purpose built rental facility in the Middle East, the largest airport counter in Dubai and the youngest fleet in the market. The company continues to strengthen its position in the market by consistently introducing innovative and customer focused services, as well as regularly training its staff at all levels.
About the Job:
We are currently looking to recruit a Co-ordinator to work within our Hertz operations, based in Dubai, UAE.
Your main duties and responsibilities will include:
* Responding to all customer queries via telephone and emails ensuring prompt resolution to prevent further escalation
* Ensuring all vehicles are retrieved for passing and registration on an annual basis
* Spot checking all vehicles ensuring all point check has been adhered to
* Day to day management of drivers ensuring all company policies procedures are adhered to.
* Fleet control, planning and scheduling chauffeur department fleet and drivers
* Communicating with internal and external customer
* Preparation of quotations and written correspondence
* Data entry and creation of reports
* Responsibility for supervising and also supporting the Chauffeur team supervisor
Job Details
| Date Posted: | 2013-02-18 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Customer Service |
| Company Industry: | Transportation |
Preferred Candidate
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