Bayt.com Jobs: Technical Support

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Technical Support Mar 19th 2013, 05:43 • Installing and configuring computer hardware operating systems and applications; • Monitoring and maintaining computer systems and networks; • Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; • Troubleshooting system and network problems and diagnosing and solving hardware/software faults; • Replacing parts as required; • Providing support, including procedural documentation and relevant reports; • Following diagrams and written instructions to repair a fault or set up a system; • Supporting the roll-out of new applications; • Setting up new users' accounts and profiles and dealing with password issues; • Responding within agreed time limits to call-outs; • Working continuously on a task until completion (or referral to third parties, if appropriate); • Prioritizing and managing many open cases at one time; • Testing and evaluating new technology; • Conducting electrical safety checks on computer equipment. Job Details Date Posted: 2013-03-19 Job Location: Dubai, United Arab Emirates Job Role: Technology/IT Company Industry: Education, Training, and Library Preferred Candidate Career Level: Entry Level Gender: Male Degree: Bachelor's degree / higher diploma Apply Now - Jobs in UAE - Search All Jobs

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