Bayt.com Jobs: Call Center Supervisor (Female) - Alargan Projects

Bayt.com Jobs Bayt.com is the #1 job site in the Middle East offering a complete range of end-to-end employment solutions and career planning tools.

Call Center Supervisor (Female) - Alargan Projects May 20th 2013, 10:57 You will be responsible for the daily operations and ensure that Call Center agents accurately answer on the issues by means of proper phone etiquette and to execute updated policies and procedures. Key Responsibilities: - To establish the process, follow up daily with the team, and deliver daily reports and work on the set KPI's. - Supervises the call center and reports on discrepancies. - Training and assist in hiring of call centers staffs. - Implements and updates the policies and procedures to suit the objective of the business. - Ensure that proper capturing of data with a focus on accuracy, efficiency, and speed. - Transfer certain complaints to the higher level if needed, and prepare the relative and required reports. - Perform any other duties assigned by your manager. Job Details Date Posted: 2013-05-20 Job Location: Riyadh, Saudi Arabia Job Role: Customer Service Company Industry: Retail/Wholesale Preferred Candidate Career Level: Management Gender: Female Nationality: Saudi Arabia Apply Now - Jobs in Saudi Arabia - Search All Jobs

You are receiving this email because you subscribed to this feed at blogtrottr.com. If you no longer wish to receive these emails, you can unsubscribe from this feed, or manage all your subscriptions