Bayt.com Jobs: Guest Service Agent - UAE - Sanaya Jordan

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Guest Service Agent - UAE - Sanaya Jordan May 11th 2013, 10:06 Essential Duties of the Position: - Welcomes the guest as per the hotel standards, register, maintain the records and check out guest performing the cashiering tasks in a friendly and professional manner. - Manage the phone in a caring and professional manner according to the hotels standards, able to take and deliver an accurate message. - Answer to any reservations inquiries using phone, e-mail and fax - Ensures that all systems are updated accurately and all the front office records and filing are completed in all areas as per the hotels standards. - Handle guest complaints tactfully and pass on all the complaints to the Front Office Manager for follow up. Job Details Date Posted: 2013-05-11 Job Location: Abu Dhabi, United Arab Emirates Job Role: Customer Service Company Industry: Hospitality/Tourism/Travel Preferred Candidate Career Level: Mid Career Nationality: Jordan; Morocco Apply Now - Jobs in UAE - Search All Jobs

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