My client is an international print management solutions company and they are looking for a Technical Consultant to join their operations from Dubai.
Key responsibilities include:
• Installation, configuration and support for printing solution software and hardware, assemblies and connections at customers´ and partners´ site
• Provide consultations for printing solution software and hardware, assemblies and connections at customer and partner site
• Provide second and third level technical support (e-mail, phone calls, on-site support)
• Troubleshoot incidents and provide problem analysis and software testing
• Cooperate with the development team on daily basis
• Deliver technical trainings and presentations to partners, customers and internal departments
• Build and sustain a relationship as the primary technical contact for partners
• Deliver the highest level of satisfaction with the services offered by the company
• Writing of technical documentation
• Deliver implementations, upgrades and configurations of products
• Act as an advisory and escalations channel for partner's technical support
Job Details
| Date Posted: | 2013-05-12 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Technology/IT |
| Company Industry: | Information Technology |
| Monthly Salary: | US $5,000 |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Bachelor's degree / higher diploma |
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