The Training Manager is responsible for, together with the Human Resources Manager (HRM) and in accordance with the strategic and operating plan of the subsidiary, ensuring that FINCA Jordan effectively develops its employees to serve the needs of the organization through professional training and individual development opportunities. S/he develops annual training plan for the subsidiary, and manages training processes and activities at all stages, ensuring constantly an assessments and analysis of current training needs in line with organizational strategic goals, guaranteeing a sound design and development of training programs, professionally delivering and implementing training programs, evaluating at different levels training programs and providing direct training as necessary.
- Introduce tools that support regular implementation of assessment and analysis for the purpose of identifying business goals and to detect performance gaps among staff, including active reviewing of job performance appraisals, notes from recruitment and selection processes, test scores, and other sources as appropriate.Active reviewing of individual job performance appraisals and notes from recruitment and selection processes shall only take place with prior written permission from the Human Resources Manager.
- Work closely with the HR Manager to prepare budgets and operating plans related to all training and staff development activities on at least an annual basis.
- Work in partnership with other departments to identify performance gaps and specific training needs in order to support future job performance of staff, adjusting training curricula, instructional materials, learning objectives and other aspects of training accordingly, in collaboration with the subsidiary's HR Manager with the Regional Training Manager.
- Provide "Training of Trainers" and "Coaching Skills Training" to all staff members constantly or regularly involved in delivery of training, and any other training to enhance the training skills and capacity of the above-mentioned internal trainers and subject matter experts.
- Manage and organize on-time provision of training for operations, back office, head office departments, and others as appropriate, including planning, assignment of trainers, training content design and development of instructional materials, logistics related to training delivery, training evaluation, and on-the-job follow up after classroom training.
- Monitor the quality of internal and external training, through participation in sessions, post-training interviews with participants, review of evaluation forms filled out by participants, and other methods.
- Ensure that New Employee Orientation (NEO) training is in compliance with global standards and is conducted for each new employee.
- Maintain an up-dated inventory of existing external training providers in the country, conducting research on their training offerings, including participating in sample trainings, as appropriate.
- In coordination with the HR Manager, actively integrates Training and Staff Development activities with other HR functions, particularly recruitment and selection, performance management, legal aspects of training, etc.
- Proactively provides all necessary information from training department to improve employee selection and performance management activities conducted by line management and HR department.
- Actively participates in creation of selection tests, pre-post training tests, probation period observation guidelines and any other tests for defining the employee competency and qualifications.
- Proactively works with HR Manager to define training priorities.
- Provides any training related information and regular reporting to HR Manager as requested/needed.
Job Details
| Date Posted: | 2013-06-03 |
| Job Location: | Amman, Jordan |
| Job Role: | Education/Training |
| Company Industry: | Financial Services |
| Joining Date: | 2012-12-01 |
Preferred Candidate
| Career Level: | Management |
| Nationality: | Jordan |
| Degree: | Bachelor's degree / higher diploma |
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