PURPOSE :
This position is responsible to :
- Carry out all the operational tasks from receipt of shipping instructions from the customer to closing the FSL.
- Ensure that the customer receives a quality service, timely responses and updated statuses uninterruptedly.
OBJECTIVES (main duties and responsibilities):
1. Preparation :
. Get shipping instructions from the aerospace clients.
. Send shipping instructions to origin stations as per the customers Service Level request
. Follow up of shipment status with origin stations
. Pre-alert of tentative booking to customer
. Processing of EDI and Creating of File in CIEL
. Checkign of Crdit Balance
Shipping advice to customer immediately after processing the EDI
2. Execution:
. Completion of CIEL data entry
. Checking of shipments details, terms of payment, terms of delivery, selling / buying rates
. Follow up for shipping documents with origin station
. Ensure the receipt of shipping documents from origin station and checking correctness of documents
2
. Ensure that all shipments are visible in KN Login under SAMAK43 (for SAEI) logical address with all necessary commercial documents for customer use.
Check special handling requirements
Track of shipment arrival with Airlines
Update of CIEL status 1400,1405,1700,2200 and 2210 at the same day or the next day of arrival
Actual arrival notification to customer (AN)
. Job Notes - Proper entry and follow up
. To Do- Proper entry and follow up
. Update status 2300 and 3000 once shipment delivered to SAEI Receiving Section.
3. Control:
. Confirmation / proof of delivery
. Attend to customer complaints
. Preventive and corrective actions
. Claims- Alerting / Forwarding to Jed FA-AA for further handling
. Follow up reports generated from system daily basis and instruct Origin stations for the
Necessary amendments and updates.
Preparation of Daily Arrival Report for SAEI Comat Section usage.
4. Invoicing & Closing
. Invoice customer without delay
. Check correctness of invoices from sending office and sub-contractor invoices
. File Closing
5. E-Filing:
. Scan all external documents to e-file
• The Objectives which are laid out in the above documentation are not exhaustive and you will be required to act wholeheartedly in the interests of the company, as such you will be required to perform any reasonable duties or tasks of which the Management requests.
Job Details
Date Posted: | 2013-11-02 |
Job Location: | Jeddah , Saudi Arabia |
Job Role: | Other |
Company Industry: | Airlines/Aviation |
Preferred Candidate
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