Bayt.com Jobs: Datacenter L2 support Specialist

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Datacenter L2 support Specialist Nov 2nd 2013, 09:37  Plan, Design and Implement customer solutions and configuration changes  Provide Level 1 with adequate technical tools for monitoring and managing systems and networks  Maintain and monitor the Data Center and NOC infrastructure  Advanced problem troubleshooting/isolation  Advanced problem resolution following written procedures  New procedures creations/initiations  Procedures maintenance and validation  Report creation, validation & distribution  Trigger technical escalation processes  Execute scheduled tasks  Security Management - customer escort  Hosting projects implementation (Firewalls, DNS, switch configurations, operating systems configurations, etc.)  Delivery reception and inventory  NOC projects execution  Tools, reports & NOC infrastructure implementations and changes  New customer implementation plan execution  Documentation of installation set-up and configuration  Perform acceptance tests of the service in collaboration with the project manager  Provide technical support (Level 1-when needed and Level 2) on all Data Center products and solutions. This includes being part of the after-hours on-call rotation support  Assist in other related activities and projects as necessary  Availability outside Normal Working Hours for urgent matters Job Details Date Posted: 2013-11-02 Job Location: Muscat, Oman Job Role: Technology/IT Company Industry: Information Technology Preferred Candidate Career Level: Mid Career Gender: Male Degree: Bachelor's degree / higher diploma Apply Now - Jobs in Oman - Technology/IT Jobs in Oman - Search All Jobs

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