Bayt.com Jobs: TEAM LEADER (STORES) JEDDAH (Temporarily based in Bahrain 1-6 months) - Gulf International Bank

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TEAM LEADER (STORES) JEDDAH (Temporarily based in Bahrain 1-6 months) - Gulf International Bank
Jan 29th 2013, 10:25

Prepare to embark on a fascinating new career by joining Gulf International Bank. This Bank is one of the few leading banks in the region which has the capacity to offer exciting and challenging careers for young Saudi nationals. We offer jobs in a wide variety of fields which are useful for the bank and for you.
With our plans to expand our business and even go beyond the trends in offering our services throughout the GCC region, GIB is now seeking for the right talent to join this exciting and rewarding journey.
We offer new recruits the unique opportunity to gain professional experience in a challenging yet rewarding environment support by exceptional learning and development programs.
So, for the enthusiastic, creative and committed candidates, GIB is looking for the right people who are willing to live our values and make a difference.


JOB ACCOUNTABILITIES:
 Manages/leads store agents to fulfill objectives set by management.
 Performs the authorization role as granted by management and whenever required.
 Resolve customers' complaints at the store level whenever required.
 Report/follow up any technical issues related to the assigned store until resolution.
 Report/communicate any issues which require management decision.
 Perform diagnosis of technical issues (specifically mobile/smart phone and internet technology)
 Providing assistance and customer Service for all type of customers as per as the agreed standards.
 Ensure and Implement the bank culture when performing day to day work.
 Commitment to the management decision regarding shift and time schedule.
 Maintain and preserve functionality and condition of the bank facilities.
 Maintain a highest level of knowledge and information about the bank's products, procedures and policies.

Job Details

Date Posted: 2013-01-29
Job Location: Jeddah , Saudi Arabia
Job Role: Customer Service
Company Industry: Banking

Preferred Candidate

Career Level: Entry Level
Nationality: Saudi Arabia
Degree: High school or equivalent

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