Bayt.com Jobs: Software Delivery & Support Engineer - GE Healthcare

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Software Delivery & Support Engineer - GE Healthcare
Oct 11th 2013, 01:02

Business Segment
Healthcare Global Services
About Us
GE Healthcare's Healthcare Systems business provides a wide range of technologies and services for clinicians and healthcare administrators that can help caregivers improve the consistency, quality and efficiency of patient care everywhere. These technologies help provide fast, non-invasive ways for doctors to see broken bones, diagnose trauma cases in the ER, view the heart and its function, or identify the early stages of cancers or brain disorders. With X-ray, digital mammography, CT, MR and Molecular Imaging technologies, GE creates industry-leading products that allow clinicians to see inside the human body more clearly than ever. In addition, with efforts in ultrasound, ECG, bone densitometry, patient monitoring, interventional imaging, incubators and infant warmers, respiratory care, anesthesia management and a wide range of technologies and services for clinicians and healthcare administrators, GE's Healthcare Systems business enables clinicians to provide better care for millions of patients every day - from wellness check ups to advanced diagnostics to life-saving treatment. Quality: GE Healthcare is committed to Quality and Compliance in every decision we make & every action we take, believing that this benefits patients, customers, and our business. We support Quality and Compliance in all that we do through two fundamentals: -The Spirit ... the integrity of our products, processes and actions -The Letter ... the adherence to the rules to make sure our products and practices are in compliance with applicable laws and regulations. What makes GE Healthcare different? Leadership & Learning - Learning is more than a classroom activity. It's how we come together to embrace change, develop skills for change, and get energized. GE spends more than $1 billion annually in employee development and leadership training. What makes GE Healthcare different? High-integrity business practices - Ours is an invigorating, high performance environment that emphasizes high-integrity business practices. We seek to lead in workplace and marketplace integrity by respecting the human rights of everyone touched by our business, and by enforcing legal and financial compliance.
Role Summary/Purpose
GE Healthcare develops and sells to hospitals across the world including Europe, USA, Canada, Australia & the Middle East a proprietary Computerized Maintenance Management Software (CMMS) called "AssetPlus". As part of its growth strategy GE Healthcare is investing into AssetPlus with the intent of becoming number 1 in this field.
Essential Responsibilities
This in turn means GE are looking to source a "Software Delivery & Support Engineer" to be based in Riyadh, Saudi Arabia to work closely with the Delivery and Support Leader of the MEA region. - Implement GEHC's AssetPlus software at hospitals and healthcare service providers in KSA and the Middle East region. - Train user groups at customer sites (Bio-med engineers, Nurses, IT...etc) on how the use / maintain AssetPlus software - Support users with technical issues that arise post-implementation - Support the extended delivery teams in MEA with advanced technical issues / remote support. - Develop and implement interfaces between AssetPlus and client systems for maximizing impact of the product. - Lead analysis of performance with strong analytical and Excel skills - Package deliverables to be re-used as best practice for all EMEA - Leverage network to identify new leads - Identify upsell opportunities within existing accounts - Leverage internal GE network to promote Asset Plus solution - Support proposal generation and scoping of opportunities
Qualifications/Requirements
- Bachelor degree in Computer Science or equivalent- 3-5 years' relevant work experience- Advanced communication skills with ability to interact with customers of different levels of seniority and background (managers, engineers, technicia

Job Details

Date Posted: 2013-10-11
Job Location: Riyadh, Saudi Arabia
Job Role: Other
Company Industry: Other

Preferred Candidate

Career Level: Mid Career

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