About the Business:
FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.
FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.
FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.
About the Job:
We are looking to recruit a Parts Sales Repesentative to joining our Dubai office.
About the Job
This requirement is for our National Parts Division, based in Dubai. Applicant should have a minimum of 3 years experience in spare parts operations, preferably at an automotive parts sales counter. He should hold a university degree or diploma. Knowledge of on-line computer system is preferred.
KEY RESPONSIBILITIES:
* Attend to customers at the Parts Sales Counter and provide parts support of the required standard for all the brands represented by the company.
* Attend to workshop technicians, identify the parts required and process material issue slips in the system.
* Receive customer enquiries and identify the correct part numbers using the parts catalogues.
* Advise the customers on replacement of related parts and benefits of using genuine parts.
* Ensure that the quotations, sales orders, sales returns, warranties and application of customer discounts are performed as per the standard operating procedure.
* Follow-up back-orders so that customers receive timely information on the status of back-ordered parts and ensure that such parts are delivered to the customer on the promised
Job Details
| Date Posted: | 2013-04-17 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Engineering |
| Company Industry: | Sales |
Preferred Candidate
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