Bayt.com Jobs: Telemarketing Supervisor - Hewlett-Packard

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Telemarketing Supervisor - Hewlett-Packard
May 20th 2013, 04:00

Job Purpose

This role is responsible for the operational effectiveness and growth of the MEMA Telemarketing operation in Hewlett Packard's Jordan Demand Generation Centre.

They are accountable for delivery of leads through inbound and outbound marketing campaigns and for delivering clear ROI to Hewlett Packard's Marketing and Sales stakeholders across many countries within MEMA

This person is also responsible for using their leadership skills to motivate the team and develop their skills in order to achieve success.

Key Responsibilities

Key responsibilities are as follows:

 Liaise with key stakeholders to co-ordinate campaigns and agree objectives, ensuring they have an accurate understanding of the team's results and value-add
 Develop and maintain robust campaign plan and drive usage with stakeholders and within team, to support end to end campaign planning and execution
 Cultivate an environment of high performing sales professionals: leading; coaching; developing and motivating individuals to achieve the highest standards
 Maximise engagement across all countries and sales teams to drive lead to sale conversion
 Drive team to deliver against metrics, initiating new processes / programs where required to ensure optimal results
 Drive high level of quality and accuracy when capturing data to ensure meaningful account information and intelligence is recorded in HP's CRM system

Job Details

Date Posted: 2013-05-20
Job Location: Amman, Jordan
Job Role: Management
Company Industry: Information Technology
Joining Date: 2013-06-16

Preferred Candidate

Career Level: Mid Career

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