Purpose
As an outbound telephone based role, the Telemarketing Consultant is pivotal to the revenue growth and strategic expansion of our business in SMB market segment. Their objectives will be to contact SMB customers across a variety of sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional individual with a high level of skill in selling and influencing contacts within an organisation. The role will be primarily focused on outbound calling.
Reporting Line
This person will report into the Team Manager
Team Information
The Telemarketing team is responsible for generating leads for an extensive range of products and services.
It is an integral part of the sales process within Inside Sales, as it provides our sales team with leads that will be converted to dollar value opportunities. Through the use of effective profiling and questioning techniques, you will identify customer's requirements for specific solutions. You will work closely with marketing on specifically targeted campaigns, and will be responsible for ensuring their messaging is communicated to customers accurately and efficiently.
Responsibilities
Lead Generation - Proactively follow up Marketing Campaigns and Drive awareness and interest generating potential opportunities from new and existing customers.
Account Profiling - Analyse and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organisation (often across multiple locations / subsidiaries)
Event Management - Identify potentially interested parties in strategic events to maximise delegate attendance. Follow up post-Event to determine delegate interest and identify sales opportunities
Data Enhancement - Maintain and build accurate and insightful customer records on CRM database, capturing key contacts within an organisation and updating customer install base and profile
Target Achievement - Revenue target, Talk Time, Lead Generation, Sales and Conversion Rate
Work closely with the HP Sales teams to grow revenue and ensure marketing generated pipeline targets are achieved.
Perform outbound Telemarketing activity on targeted data lists, targeting both new & existing customers.
Handle inbound calls triggered by media campaigns
Qualification of event or third party leads for hand off to sales
Continual update of customer profile information on internal CRM database
Driving registrations and confirm attendance at HP events skills
Job Details
| Date Posted: | 2013-05-20 |
| Job Location: | Amman, Jordan |
| Job Role: | Sales |
| Company Industry: | Information Technology |
| Joining Date: | 2013-06-16 |
Preferred Candidate
| Career Level: | Entry Level |
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