Bayt.com Jobs: Call Center Agent - Experts

Bayt.com Jobs
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Call Center Agent - Experts
Jun 4th 2013, 21:10

*Responding to customers inquiries according to the Call Center processes and KPI's and by the suitable approach (telephone, fax, mail, ..) in the required time frame.
*Escalating Problems to the 2nd support level using the Call Center escalation logging tools and Processes.
 *Full knowledge of client product and project processes related to client.

Job Details

Date Posted: 2013-06-04
Job Location: Cairo, Egypt
Job Role: Customer Service
Company Industry: Customer Service
Joining Date: 2013-06-15

Preferred Candidate

Career Level: Entry Level
Degree: Baccalauréat / Diplôme supérieur

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