Bayt.com Jobs: Business Development / Customer Service Officer

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Business Development / Customer Service Officer
Aug 21st 2013, 05:04

The Business Development/Customer Service Officer main responsibility is to cultivate and expand client relationships and manage some/all of the projects in its entirety. To work with clients on strategic planning initiatives, marketing program development, results analysis, and as well as identify growth opportunities and up selling potential within existing client base and help negotiate contract renewals and special project pricing.

MAJOR DUTIES AND RESPONSIBILITIES:

• Act as the single point of contact for the clients and makes continuous follow-ups with the client
• Resolves and finds innovative resolutions to the client's problems
• Supervises employees in ensuring the client needs and contract requirements are met
• Coordinates with Accounts on invoicing
• Attend site visits for new requirements and / or running projects.
• Performs other related duties as may be required by Superiors.

ORGANIZATIONAL RELATIONSHIPS:

Reports to Sr. projects manager and business development
executive, manages support staff; coordinate with other employees for accounting purposes; coordinate with clients.

Job Details

Date Posted: 2013-08-21
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Customer Service
Company Industry: Business Support

Preferred Candidate

Career Level: Mid Career

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