Bayt.com Jobs: Development Sous Chef - YALJ Group

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Development Sous Chef - YALJ Group Oct 13th 2013, 05:01 Customer Focus • Surpass customer satisfaction (internal or external customers) by thoroughly understanding their needs, actively seeking customer feedback, and following up with relevant colleagues to ensure that all customer requests are delivered completely. • Should there be complaints from the customer, take personal ownership to ensure that all customer issues are resolved. • Promote empowerment to solve customer issues quickly and effectively, by understanding the levels of authority within the department and familiarising with procedures related to solving common customer complaints and concerns. People Focus • Actively participate in training programmes to improve skills and competencies. • Assist the Head of Department in identifying training needs for the department and ensuring that every staff achieves the necessary competency to excel in their existing roles. • Foster effective teamwork within the department and with other departments through open communication and working together in cross-departmental projects. • Recognise and give praise to positive behaviour and performance, actively promoting positive motivation within the team. Continuous Learning and Improvement • Continuously improve standards and processes by participating in improvement projects or problem-solving teams. • Formulate (come up with) innovative ideas which could improve the way things are done, by actively studying best practices from other competitors or successful operations, and sharing ideas with colleagues and managers to implement new solutions. Financial • Implement necessary actions to increase profitability increasing revenue Working Environment and Ethics • Report for duty punctually wearing the correct uniform and name badge at all times • Cultivate (promote) a healthy working environment by adhering to standards and procedures supporting health, safety and hygiene. • Maintain a high standard of personal appearance and hygiene at all times. Job Details Date Posted: 2013-10-13 Job Location: Mecca, Saudi Arabia Job Role: Other Company Industry: Hospitality/Tourism/Travel Preferred Candidate Career Level: Mid Career Gender: Male Apply Now - Jobs in Saudi Arabia - Other Jobs in Saudi Arabia - Search All Jobs

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